Guide · Workflow outcomes
How to review an AI agent’s work
Review the real item rather than accepting a completion message alone as proof. Confirm the requested result, where it belongs and when it was observed. OfficeSpace brings business context, connected workflows and approvals together around your agent.
By 77systemsUpdated October 13, 2026
In this guide5 sections
The reply is not the outcome.
When an agent says completed, you still need to know what is at the destination. The message describes what the agent says it did. The item itself shows what is there.
This matters when the work belongs in a real tool. A first draft in a chat can be reviewed in that chat. Work at a destination needs a check at that destination. See the Your agent and OfficeSpace guide for the distinction.
For example, a hypothetical ecommerce shop approves a change to a mug’s product description. The reviewer opens the intended store and product, checks that the saved version says 12 ounces as requested, and retains its link and review time. If the draft changed but the product page did not, the published change is still unconfirmed. This is a manual-review example, not a claim of an available store connection or an actual product update.
A checklist for reviewing the work
Use these questions for a manual review of the actual item.
01
Open the destination
Go to the actual item. A draft in a conversation or a message saying done is not the item.
02
Confirm the right item
Check its location and identity. Make sure you are in the intended account or workspace and looking at the intended item.
03
Compare it with the request
Look for the change you asked for. An item existing and an item containing the requested work are different questions.
04
Keep the observation
Keep a link, what you observed, and when you checked. The item can change later; a later check is a new observation.
Approve the move. Then check the outcome.
A person still approves anything that sends, posts, or spends. Approval answers whether the action should happen. Reviewing the result shows what is there after the action. Keep both steps clear. The human-in-the-loop automation guide explains where the approval step belongs.
Keep context with the outcome.
OfficeSpace brings business context, departments, connected workflows, controls and tools around your agent. Keep workflow outcomes with that context so the next decision has a clear basis. For a customer handoff example, see CRM handoffs.
An observation records what was there at that time. The item can change later. A recheck adds a new observation; it does not rewrite the first one.
You set the goals and approve actions; your agent plans and coordinates. Discuss measurable outcomes and connection scope at the demo. Growth and learning capabilities remain in development.
Questions
Why did my agent say it was done when it didn’t work?
How do I review an AI agent’s work?
Does approval mean the work is complete?
How does OfficeSpace fit into the workflow?
Does one check prove the item will stay the same?
Discuss the result you need to check.
See how business context, connected workflows and approvals support a measurable result. Discuss current scope at the demo.